GR-Stein quality complaint.

While walking over the Manuel Works, Whitecross, Gordon and Hazel Wyle we found 2 soggy A4 pages of typed paper.

On closer inspection, it was a quality complaint from B.S.C Aldwarke dated 06/05/1981.

Aldwarke appears to have purchased 4 tonnes of Alicem 80 for use in ladles and jointing Sillmax 63D bricks.

Staff at GR-Stein visited at Mr J Dench’s request and examined 1 pallet of Alicem 80 which was said to be too wet.

The cement had a good 1/2″/ 1″ of water lying on top of the cement in the bucket. When mixed the resultant cement was extremely wet and not suitable for use. Only 1 pallet out of the 4 tonnes supplied was of poor quality – the rest of the cement supplied was perfectly suitable for use. All buckets were stamped with the same code reference.

Paul Whitely/Leon Hardy have since confirmed the cement was short of clay – sample supplied to Paul Whitely at Manuel.

The complaint was justified and replacement by virtue of free-of-charge material was to be placed on the next order.

It appears that the samples were sent to the Research Laboratories, Sandy Lane, Worksop, Notts for examination.

A most interesting read.

 

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